Selling Policy β Menevis.xyz
At Menevis, we are dedicated to providing a seamless and transparent shopping experience for our customers. Our anti-theft backpacks with combination locks and built-in USB charging ports are designed to offer security, convenience, and style. To ensure clarity and fairness in every transaction, we have outlined our Selling Policy below.
1. Order Processing & Confirmation
Once you place an order on Menevis.xyz, our system will send you an order confirmation email with details about your purchase. Orders are typically processed within 1-2 business days, excluding weekends and holidays. If there are any delays or issues with your order, our support team will notify you promptly.
2. Pricing & Payment Methods
All prices on our website are listed in USD and are subject to change without prior notice. We strive to keep our pricing competitive while maintaining the highest quality standards. We accept secure payment methods, including:
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Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
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PayPal
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Apple Pay & Google Pay
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Other secure online payment gateways
Payments must be completed at the time of checkout. Orders will not be processed until full payment has been received.
3. Shipping & Delivery
Shipping Options & Estimated Delivery Times
Menevis ships orders worldwide with reliable courier services. Delivery times vary depending on the destination:
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United States: 5-7 business days
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Canada & Europe: 7-12 business days
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Other International Destinations: 10-20 business days
Shipping Costs
Shipping fees are calculated at checkout based on location and chosen shipping method. We also offer free shipping on orders over $50 within the U.S.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor the status of your package. If you experience any shipping delays, feel free to contact our support team.
4. Cancellations & Order Modifications
Customers may cancel or modify their orders within 12 hours of placing the order by contacting our customer service at menevis.xyz@gmail.com. Once an order has been processed and shipped, it cannot be canceled or modified.
5. Product Warranty & Quality Assurance
At Menevis, we stand by the quality of our anti-theft backpacks. We offer a 6-month limited warranty covering any manufacturing defects. This warranty does not cover damages caused by improper use, accidents, or normal wear and tear.
6. Returns & Refunds
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return or refund within 30 days of receiving the product. Please refer to our Refund & Returns Policy for detailed information on eligibility and procedures.
7. Customer Support
For any inquiries or assistance regarding your order, feel free to reach out to us at:
π Address: 2278 Pete Seay Rd, Sulphur, LA 70663, USA
π Phone: (573) 688-2806
π§ Email: menevis.xyz@gmail.com
At Menevis, we prioritize your satisfaction and strive to offer a smooth shopping experience. Thank you for choosing us as your trusted partner for secure and stylish anti-theft backpacks!